Final Report on Work of Space Team - Sunnyhill Board 11/10/06

 

Phase 1 Objective: Figure out if the congregation believes there’s a problem with space and, if so, what people would like to do about it.

 

Process: Our work consisted of small dialogues, research, contact with UUA support staff, and a congregational survey.  See History, Attachment 1.

 

Summary of Results

About 75 Members and Friends participated in the 13 dialogues held from June and August; in addition, there were 88 surveys that were returned of the 310 that were distributed to Members and Friends. This is roughly 30%. Most of those who participated do think there’s a problem with space, although there was no clear mandate about next steps. In general, participants would like to (a) make minor renovations to the current building to ease the space problem in the short term, (b) make a major renovation to the current building, within the current covenants or by changing the covenants, (c) rebuild on the current site, or (d) find another suitable building or build elsewhere. In terms of financial support for an option, they would like to (a) build on this site, (b) pay off the existing mortgage first, (c) move to another site, or (d) renovate. There was about the same level of support for each option. Participants were less inclined to start a new congregation, encourage members to attend geographically-closer churches, or do nothing.

 

For the most part, this was a reality-oriented process—not visionary.  And it was not part of a strategic planning process; that is, we were not trying to figure out strategies for achieving the mission and vision of Sunnyhill.  For this reason, the results do not “mesh” with the existing vision statement.

 

Recommendations for Phase 2

1.       Immediately set up a small team that includes an engineer and a systems-thinker[1] to implement no or low-cost suggestions (made during our process) in the near term. Provide a budget and oversight; ensure that changes are made continuously between now and June 2007, when the summer schedule begins. Charlie Cook is willing to work on this effort. See Attachment 2 for the list of suggestions.

2.      Consider revisiting the strategic planning process, knowing that the low response to the Space Issue may be a sign of congregational burn-out or disinterest. John Luff would like to be involved with any further developments related to space; he may be willing to lead the strategic planning effort as well. Note that, the UUA consultant on Congregational Fundraising, Dr. Wayne Clark, strongly recommends that we develop a Strategic Plan with maximum congregational participation.   If this plan identifies a new facility as a need for the future, then the mandate for doing so has been achieved.  We recommend using the 2004 Vision as a beginning for this effort.

3.      Open the thinking of the congregation about the capital campaign process and space possibilities by (a) implementing a process for members to visit other churches, including other denominations; (b) informing the congregation of how capital campaigns work, including grant possibilities.

4.      Exercise leadership in getting the congregation to put time and energy behind something that’s a part of our mission, e.g. social action.  If you decide on an issue, a good beginning would be to sponsor an Open Space Forum in March 2007. Karen Bush is willing to explain this further to the Board and to lead the Forum process. It will likely be a path to strengthening our commitment as a congregation and helping us gain clarity about our future.

5.      Ensure that the Endowment Committee is functioning and that funds are growing. This will help bring a sense of financial stability and open the congregation to more visionary possibilities.

 

Dialogue Results

This information was included with the survey packet and has been previously-presented to the Board.  See Attachment 3.

 

Survey Results and Analysis – Based on Analysis and Report by Charlie Cook

There were 310 survey packets distributed—either after services or mailed; 88 were returned, for a 28% return rate. The number of responses for each survey group, and the percent that this represents of the total possible number of responses, is shown in the table below. Members of 30 or more years clearly had the greatest rate of return.

 

A report on each question and an analysis of results follow. Comments for all questions are included in Attachment 4.

Analysis of Survey Results

1.       There was agreement that we have a space problem and that space is important to the quality of life in the congregation.

2.      The option of doing nothing and splitting the congregation both received the least support.

3.      The options of staying at the current site and building with minor changes or making major changes to the current building received the most support.  The options related to a new building either at the current site or another site received a somewhat lower preference.  

 

The data below provides further insight and explanation of congregational response.

 

Notes for the following charts:

1.       The averages and standard deviations for all the numeric questions have been charted for question groups 1-5 (Is Space a Problem), 6 (Space Problem Locations), 7 (Service Format), 8 (Solutions), and 11 (Financial Support).  In these charts, the distributions of averages of responses were also plotted in groups by years of membership.

2.      A response is considered strong when the average was high and the standard deviation (or variation) was low.  There were few cases where this was the case.

3.      The comments made on the forms along with each of these questions, plus those with questions 9 – 10, and final “additional comments” follow the charts of data. 

 

The first question group asked respondents to assign a value of 1 (strongly disagree) to 4 (strongly agree) or DK (don’t know) to five items related to space. Results are shown in the next three charts below, sorted by all respondents, by groups related to length of membership/friendship, and by those with or without children in RE.

All groups

 
 

By length of membership/friendship

 

By respondents with or without children in RE

 

The points held most in agreement indicate that people believe growth is important and that quality of programming depends on space. Newer Members/Friends indicated most strongly that growth is important. In the second and third charts, responses are similar for each item in this group, regardless of number of years a Member/Friend and whether respondents had children.

 

Question 6 asked respondents to assign a value of 1 (very much a current space issue) to 3 (space is acceptable) or DK (don’t know) to 11 areas of the building. Again, results are shown in the next three charts below, sorted by all respondents, by groups related to length of membership/friendship, and by those with or without children in RE. DK responses were assigned a value of zero (0).

 

All groups

 

By length of membership/friendship

 

By respondents with or without children in RE

 

The lobby is the greatest pinch point across all groups. Other areas are the Dining Room and RE space.  The 30+ group showed RE space as one of the areas most presenting an issue. Note that respondents with children tended to indicate that space for infant care is not an issue.

 

Question 7 asked respondents to rate options according to their preference: 1 – least prefer, 2 – prefer, or 3 – most prefer. Options are shown in the charts below.

By length of membership/friendship

 

All groups

 

By respondents with or without children in RE

 

 

Over-all, respondents most preferred the service format as it stands, with adding a second service in summer the second-most preferred option. The membership group 0 – 5 years had the strongest preference for this option of all groups. There was little to no difference in responses from those with children in RE and those without.

 

Question 8 asked respondents to rank-order options according to their preference: 1 – least preferred option to 7 – most preferred option. Options are shown in the charts below.

 

All groups

 

By length of membership/friendship

 

By respondents with or without children in RE

 
Making low cost changes was the preferred option across all groups; this response was strongest for the 6 – 10 years group. Of all options, the least agreement was for rebuilding on the current site.

 

Question 9 was: Is there a UU church closer to where you live than Sunnyhill? 

 

Question 10 was: Would you be willing to move to a new satellite location? If so, where?

 

9.      Is there a UU church closer to where you live than Sunnyhill?  

□ Yes

□ No

10.  Would you be willing to move to a new satellite location?

□ Yes

□ No

 

 

 

 

 

 

 

6

79

 

14

58

 

About 7% of respondents indicated that there’s a UU Church nearer to them than Sunnyhill. Of the 72 respondents who answered this question, about 20% indicated that they would be willing to move to a satellite location.
Question 11 asked respondents to rate statements according to their willingness to financially support the options: 1 – unwilling to 3 – willing to commit whatever can be afforded. Options are shown in the following charts, along with response tendencies.

All groups

 

By length of membership/friendship

 
 


 

By respondents with or without children in RE

 
 


 

Except for starting a new congregation, all options are equally preferred. Note that the group of 6-10 year Members/Friends most strongly supported paying off the current loan, with a close second by the 30+ group.  The 21-30 year Members/Friends group showed the strongest preference for financially supporting a move to a different site.

 

Conclusion

Although there is no over-whelming mandate, there are some clear preferences as described above.  The first step is to ensure that—at the very least—some no and low cost suggestions are implemented; this will let the congregation know that they were heard, that their participation was valued and helpful.

 

The challenge in going forward will be to exercise sufficient leadership to energize the congregation for whatever path the Board chooses, and to sustain both the leadership and energy through to accomplishment.

 


Attachment 1: History of Phase 1

Team assembled in May 2006:

Charlie Cook                                 BK Kosmach                Jay Pullen (Board Rep)

Margaret Hamstead (Chair)      George Yeckel

Peg Hart                                       Jeff Vipperman

 

·         Developed protocol and held 13 dialogues between the end of May and the end of August.  More than 70 members and friends participated. Kept notes and aggregated the comments.

·         Created stand-up map of the geographical area and invited members/friends to “pin” where they live; map is available for display.

·         Developed survey based on comments from dialogues. Prepared packets for members and friends that includes: history of Sunnyhill-Mt. Lebanon relationship, summary of dialogue comments, sketch of 1994 add-on plans.

·         Sponsored two general forums—2nd one after 2nd service 10/15 to present what we’ve learned to date and answer questions.  Based on his travels this summer, John Luff presented a snapshot of what other UU congregations are doing about space.

·         (Charlie Cook) Contacted UUA and OMD consultants regarding demographics and process for loans. Tracey Robinson-Harris, UUA Director of Congregational Services; Ralph Mero, UUA Office of Church Staff Finances; Wayne B. Clark, Ph.D., UUA Director of Congregational Fundraising Services.

·         Began implementing some of the easier, no/low cost ideas for freeing up space, easing traffic flow: no sales in Dining Room between services, moved podium closer to front window (summer services).

·         Charlie Cook produced charts for the survey data.

·         Provided final report to the Board, including our interpretation of results of Phase 1 and the data collected.

 


Attachment 2. Suggestions for Short-Term Interventions

*Get people to park on side streets

*Educate people to park between the lines

*Park on WA Road; make a path from street-to-door; put up the cone again

*Encourage people to carpool/walk

*Run a shuttle from someplace (Mt. Lebo Pk. Garage e.g.)

*Work with an engineer to figure out better traffic flow

*Hold 2nd service in summer

*Add a non-traditional service different day/time geared to particular audience, e.g. Young Adults

*Reconfigure room set up: move podium & chairs

*Use folding chairs for last few rows; move them out quickly after service and replace with vending tables

*Mark a designated space for wheelchairs in the Main Room

*Reconfigure how the Main Room is set up; get expert advice

*Get expert advice from within Sunnyhill to help re-design location of destination sites (coat rack, coffee, RE e.g.) and traffic flow

*Educate people to use any one of the four entrances

*When food is being served, make the Kitchen off-limits

*Eliminate vending in the Dng. Room

*Hold special events (Thanksgiving dinner, e.g.) off-site

*Hold LifeCraft at a different time—between services, it interrupts conversation

*Schedule rooms per typical size of group

*Give LifeCraft 1st choice of space; other groups can choose 2nd

*Educate people to use any/all of the entrances and exits

*Educate people to leave coats in cars or carry them into the service

*Move the name tag box; it adds to the congestion

*Educate people to move along—not converse in the middle of traffic flow patterns

*Make & enforce effective building use policy; groups outside Sunnyhill should be paying if using the building

*Move the bushes out toward the road; set up an area for active play

* Get rid of the rack and chairs and move the coat rack back in the closet off the foyer.

* Put Margy’s “goods” for sale on the wheelie cart and put it in the closet between the foyer and the 1st classroom (right now folding chairs are kept there) during and between services?  Margy could sit on the bench just outside the closet.  But where to put the chairs…

* Buy more stacking black chairs; leave those in the Main Room and get rid of the huge rack and folding chairs altogether. 

* Start using the double doors in the breakfast nook as a secondary entrance/exit on Sunday mornings.  

* Remove coat racks so the breakfast nook would be clear.  But where will people put coats?

* Remove the oak cabinets in the breakfast nook and install a closet rod there. We could have double rods on the left half (for short jackets) to get double the space and then have a single rod on the right side for long coats.  But where to put coffee and RE snack supplies?

* Purge, toss and cull the cabinets in the kitchen to store the coffee making/RE supplies. 

* Replace the skinny table in the dining room (under the bulletin boards) with a work surface of the same size but with cabinets below. Use this to store table cloths, napkins, etc.  Of course, then we would need to find a new place for recycling!

* Add a drop-box in the dining room for forms to alleviate the congestion in front of the office every Sunday morning.


Attachment 3. Summary of Dialogue Ideas

 

Category of Approach:

Space Issue:

Use Existing Space Better

Renovate or Add-on

Buy, Build, or Lease

Reconfigure Congregation

Parking/handicap parking is limited

*Get people to park on side streets

*Educate people to park between the lines

*Park on WA Road; make a path from street-to-door; put up the cone again

*Encourage people to carpool/walk

*Run a shuttle from someplace (Mt. Lebo Pk. Garage e.g.)

*Lease or rent space from Beverly Heights Presbyterian

*Expand existing lot; pave over grass, cut down bushes

These ideas generally apply to all Space Issues:

*Build a separate building for RE

*Lease a separate building for RE

*Buy a property adjacent to Sunnyhill

*Sell the current property and build a new building

*Raze the building and build anew

*Buy an existing building

These ideas generally apply to all Space Issues:

*Split the congregation; a “daughter” fellowship could meet at Sunnyhill on an evening, renting space if they chose to separate or continuing to pledge if not

*Encourage people in different geographic areas to attend a UU-church nearby

*Encourage people who are highly-interested in social justice to attend Allegheny Church

*Establish a satellite at a different location

Hallways, stairwell too narrow

*Work with an engineer to figure out better traffic flow

 

 

 


Dialogue Idea Summary (cont’d)

Category of Approach:

Space Issue:

Use Existing Space Better

Renovate or Add-on

Buy, Build, or Lease

Reconfigure Congregation

Crowded services

*Hold 2nd service in summer

*Add a non-traditional service different day/time geared to particular audience, e.g. Young Adults

*Reconfigure room set up: podium & chairs

*Use folding chairs for last few rows; move them out quickly after service

*Use outside space better: buy or lease an awning or build a canopy for the patio

*Install electrical outlets in the front and back outside walls

*Add a balcony

*Install a video system so people can watch the service real time from the basement

(See above)

(See above)

Building is not handicap/wheel chair friendly

*Mark a designated space for wheelchairs in the Main Room

*Reconfigure how the Main Room is set up; get expert advice

 

 

 

General congestion and over-crowding

*Get expert advice from within Sunnyhill to help re-design location of destination sites (coat rack, coffee, RE e.g.) and traffic flow

 

 

 

Too few bathrooms; not conveniently located

*Educate people to use any one of the four

 

*Replace toilets with fast-flushing, water savers

 

 


Dialogue Idea Summary (cont’d)

Category of Approach:

Space Issue:

Use Existing Space Better

Renovate or Add-on

Buy, Build, or Lease

Reconfigure Congregation

Dining Room & Kitchen are too small

*When food is being served, make the Kitchen off-limits

*Use only “skinny” tables for vending in the Dng. Room, or eliminate vending in the Dng. Room

*Build dropdown tables on the walls at the back of the Main Room. At the end of the service, clear the chairs and use the dropdowns for coffee/conversation

*Add a deck for coffee/conversation

*Organize urns so they are NOT in the Kitchen

*Widen (or eliminate) the doorway between foyer and Dng. Room

*Build out towards WA Road

*Expand the building southward

*Remove the Dng. Rm. Fireplace

*Incorporate the “breakfast nook” into the Dng. Rm. space

(See above)

(See above)

LifeCraft classes & programs/activities are constantly shuffled around

*Hold events off-site

*Hold LifeCraft at a different time—between services, it interrupts conversation

*Schedule rooms per typical size of group

*Give LifeCraft 1st choice of space; other groups can choose 2nd

 

 

 

Dialogue Idea Summary (cont’d)

Category of Approach:

Space Issue:

Use Existing Space Better

Renovate or Add-on

Buy, Build, or Lease

Reconfigure Congregation

Foyer gets extremely congested

*Educate people to use any/all of the entrances and exits

*Educate people to leave coats in cars or carry them into the service

*Move the name tag box; it adds to the congestion

*Educate people to move along—not converse in the middle of traffic flow patterns

*Build out towards WA Road

*Add a double-entry door

*Reverse the front door so that it swings outward

*Expand the entrance at the end of the building (opposite the Kitchen end)

(See above)

(See above)

Difficult to have social events for whole congregation

*Hold events off-site